At Ganache Cake Factory, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us. By using our website and services, you consent to the terms described below.
Information Collection:
a. Personal Information: We may collect personal information such as your name, email address, phone number, and delivery address when you place an order or create an account on our website.
b. Payment Information: When processing payments, we may collect payment details, including credit card information. However, we do not store your payment information. All payment transactions are securely processed by trusted third-party payment providers.
c. Log Data: Like many websites, we collect certain information automatically when you visit our website. This may include your IP address, browser type, referring/exit pages, and other browsing details.
d. Cookies: We use cookies to enhance your browsing experience and collect information about your preferences. You can manage your cookie settings through your browser options.
Information Use:
a. Order Fulfillment: We use the information you provide to process and deliver your orders, communicate with you regarding your order status, and address any inquiries or concerns you may have.
b. Customer Support: We may use your information to provide customer support and respond to your requests or inquiries.
c. Personalization: We may use your information to personalize your experience, such as recommending products or offers based on your preferences and order history.
d. Marketing Communications: With your consent, we may send you promotional emails or newsletters to inform you about our latest products, offers, or events. You can opt-out of these communications at any time.
Information Sharing:
a. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering orders. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.
b. Legal Compliance: We may disclose your information if required by law or to protect our rights, safety, or property.
Data Security:
a. We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.
b. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.
Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children's Privacy:
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our records.
External Links:
Our website may contain links to external sites that are not operated by us. We have no control over the content and practices of these sites and are not responsible for their privacy policies.
Changes to the Privacy Policy:
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on our website with the updated revision date. Your continued use of our services after the posting of any modifications constitutes acceptance of those changes.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the provided contact information.
